River City Heating & Cooling

Called to make an appointment and was notified that I would be placed on the schedule for after 3pm. Received a call from River City that they had a technician that had come available and could get to the house sooner. Notified the person that it would take me awhile, at least 30 minutes or more to get to the location due to being at work and being across town. They did call me to see where I was at and told them I was almost there like 7 to 10 minutes. Arrived at the house before 10 minutes and tech was not there. Then was placed after 3 pm the next day because their spots had filled. When questioning what about the 3 pm spot was notified that spot had filled. I have used River City to install a heating and a/c unit in my old house, maintain the systems at that house and the new house as well as numerous times for my employer and had always been satisfied with their service until now. It is fine, there are plenty of other A/C companies out there and many with better customer service

Even at the end of the business day, River City responded within minutes when our unit was not functioning correctly. Jeff identified the issue quickly and made an adjustment to get the air cooling right away. Excellent service and the professionalism we have always experienced from this company! Many thanks to you all.

The team at River City Heating & Cooling is excellent. I replaced two A/C units over a 30 day period of time. The owner/manager offered to lend us a portable A/C unit until the equipment came in. The prices offered were the best in town. And after installation, follow-up visits and calls were made to our home to confirm quality delivery. The visits were unexpected and welcomed. Great service! I would recommend River City Heating & Cooling to anyone looking for a fair, reasonable, reputable and honest company. Services: A/C system maintenance, A/C system repair