Roto-Rooter Plumbing & Water Cleanup

Thomas was amazing. He explained everything he was going to do before he did anything. He unclogged my drain and had suggestions on how to avoid them in the future. He showed me videos of what he did and how the process worked. I would totally ask for him again if I have other issues and would recommend him. Service: Drain cleaning

DO NOT USE Very disappointed. Called to have a backed-up floor drain looked at. The first technician couldn't fix and senior technician(Mark Sulllivan) was called to evaluate. Mark inspected and determined that the floor drain p trap was faulty and needed to be replaced($6500). His crew would be out to repair next morning. They were late arriving and didn't show up until afternoon. They dug out the old floor drain, replaced p trap, and poured new concrete. Problem was they didn't recess the drain in the floor like it was originally. So now the basement will need to flood a 1/4" before any water flows in. Contacted Mark and was assured that this would be fixed. Same crew came out and I explained that the drained needed to be below grade. They claimed they understood, but instead just added more concrete around the drain, creating a "volcano" or "peak" effect. Called back and said that they still haven't fixed issue and was told that they installed how I requested and that there was not

My kitchen sink was backed up and after a day of trying to get it unclogged I called Roto-Rooter! The scheduler was very friendly and assisted me very quickly. The technician, Ray, came out within an hour of me calling! He was extremely friendly, knowledgeable, and professional! He had my sinks unclogged in no time at all! I would definitely use them again if any plumbing issues were to arise! Thanks Ray!! :)