ServiceOne

Team came on time, they are professional. I requested somethings to be done. They did it perfectly and installed my new HVAC (AC & Furnace). It is almost 8 days now and it running very well. Services: Heating system installation, Install thermostat

What was wrong with my washing machine was poorly described any only that it can’t be fixed, you are ____ out of luck. The last several things that broke down can’t be repaired supposedly. Kind of makes me wonder what good the coverage is? If it’s cheap any easy, they fix it and if not, you’re on your own. Services: Dishwasher repair, Washing machine repair

Our A/C unit wasn't cooling on Tuesday. I called and had to wait 20 minutes on hold to schedule an appointment for Wednesday. Mike shows up around 5:00 and added freon & the unit started cooling again. I come home from work on Thursday and to temp is 81 degrees. I called Service One and was told they don't schedule anyone after 5:00 & if they did come out during business hours, they would just put a dye pack in and wait 2 weeks to see where the potential leak was. She also said it would not be covered. I said I'll call Standard Heating & Air. They were at my house at 7:30 replaced the dual run capacitor and was done with the unit cooling our house before I paid at 8:00. He said the Tech from Service One should have noticed the part and replaced it Wednesday when he was there. I've cancelled my contract with Service One and will use Standard from now on!