The Frazier Company

We had previously had out a local company and they were telling us we needed to replace items that were going to cost us over $2,000 after a routine maintenance cleaning. We got a second opinion from Frasier and we're told that the cleaning was not done properly and that the replacement parts recommended were not necessary. That technician talk to me through everything he did and showed me what wasn't done properly and was very professional and courteous. Would highly recommend them!!! Service: Heating system maintenance

We received an email notice that the furnace had a "fault" and was not operating. That's a feature of our fancy smart thermostat. Interesting that the notice was even before we noticed the house getting cooler. It was 20 degrees outside. It was Sunday and we were on our way to church so we called the Frazier Company and left a message with the "after hours" telephone assistant - a live person not a recording. We got a return call from Russ at Frazier before we'd sat down and arranged for him to meet us at home at 1:00 after the service. At exactly 1:00, Russ knocked on the door, entered and put on his booties. It didn't take long to diagnose the issue and fix it. While he was here, Russ checked the filters, checked the settings and made sure all the fittings were tight. While no one is eager to have a furnace problem in the winter and on a Sunday, we are grateful to be able to rely on the Frazier Company to be on our side. Capable, honest and nice people are the words I'd use t

We have used Frazier for our HVAC System Maintenance for over six years so it wasn't a hard decision to have them install our new furnance and A/C. Jason the Sales Manager was very helpful in answering all of our questions before making a final decision. Zach and Cody did a professional install of our unit and were very courteous with our concerns of the new unit. The electrician that came out was very respectful and courteous. Andrew who did the start up was knowledgeable and helpful explaining our new HVAC system and answering our remaining questions. The Frazier Co handled the whole process seamlessly. Their communication and knowledge was incredible. Overall this was a great experience. I would highly recommend Frazier for anyone needing HVAC services. Services: HVAC system maintenance, Heating system installation, Install AC