Dependable Plumbing & Heating Inc.

If I could give them zero stars, I would. Had to use them as part of the install service through Lowes, which Lowes should reevaluate their partnership. Scheduling the two appointments that were required was so difficult. For my actual delivery and install, the technician was almost two hours late, even through with a 3 hour appointment window. I started calling around 30 minutes late and proceeded to be given a runaround about how it was Lowes fault, they were taking too long to get the product out on the truck, etc. When I questioned this, the woman put on the utmost fake and condescending attitude, telling me he would be there soon. I called Lowes, who told me the tech had already come and gone . I waited another 40 minutes, called the plumbing company back and was told that he would be here in another 15. I live 10 minutes from the Lowes.so I'm not sure what he had been doing in the time that Lowes told me he has picked it up. Did he take another call even though he was late to

Had an emergency leak in my basement, called Dependable Plumbing & Heating and was greeted by Tabatha, very accommodating. had the plumber here at my home and problem fixed. They even worked with me on pricing. My new go to plumbers...Thank you guys!!!!

Fast Reliable and Professional. I called and they sent two plumbers the same day within hours. They fixed the issue in an hour. No hassles. No BS about the cost or trying to sell me. They were professional and respectful. Will always go to them with plumbing issues.