Academy Plumbing, Heating, Air Conditioning and Electric, Inc.

The technician who came was professional enough in technical expertise at first but by the end of the experience I felt scammed. My main concern was 1. Not getting my issue fixed while also being dramatically over charged for r410a (AC coolant). Specifically, I researched approximate cost of r410a online after the fact and found out it costs about $4.32 USD/pound. I was charged over $50/pound. Ultimately I expect some significant upcharge over $5 but over 1000% is completly BS. The technician also forgot this coolant at first and had to go back which I have no doubt he charged time and labor for. He was deceptive since he didnt state what costs would be for labor or materials were upfront. In other words, he showed me the charges after he performed the work which was minimal since I sat and watched him work. All he really did was pump 5 pounds of coolant and charged me $420. My AC doesn't keep up when I have a commercial sized unit for a smaller townhouse (about 1400 sqft). My overall

I requested an estimate be completed at my parents residence for refrigerated air. The employee who came out, was rude, judgmental and treated us as if we couldn’t afford the job. He never sent me the estimate. And the estimate was completed about a month ago. Well I ended up going with TLC. This company lost business. Poor service. Would not recommend

These people were amazing. They replaced my 84 year old fathers refrigerated air system. They were kind, patient and very attentive. So many services and construction companies are so unreliable these days. It was refreshing to see a company that was right on with everything. Thank you for your professionalism and over the top customer service. Services: Water heater installation, A/C system repair, Outdoor plumbing system repair, Repair HVAC