A-1 Quality Care, LLC

I won the jackpot with A-1 . . . with a home warranty, it's the luck of the draw who I receive. I am soo grateful I received A-1. Eric was prompt and early in the window of availability. He quickly found the problem, but because my unit is so old, he couldn't guarantee the part could be found and fixed until Monday (this was Friday). But he got on it right away and was able to complete it by that afternoon! If I have to choose a company on my own, A-1 is definitely #1 for me! Service: Heating system repair

Recently used A-1 for a home warranty repair on the A/C. They were super responsive and timely in scheduling. But a special shoutout to Jason, their technician. What a ROCKSTAR!!! He grinded through not only the diagnosis and repair, but was good humored and great to have at the house. I love to learn about my home systems and he was instructive and great to talk to. Pretty sure that the experience with A-1 got an extra star because of him. Great work!!! Service: HVAC system maintenance

Would give A-1 Quality Care LLC Reno location zero stars if I could. I was without a working AC for two weeks because the first tech (Josh) sent out FOUR DAYS LATER said everything was working perfectly and that he couldn't see any issues and to let them know if the problem continued and they would be out promptly. They were contacted later that afternoon because it was still clearly not working correctly. The next tech (Chris) came out TWO DAYS LATER and said he couldn't do anything for us because our pipes were frozen (wait, so everything wasn't working correctly before? ) and that they could send someone out the following week 4.5 DAYS LATER. It was Josh again and he claimed to replace the blower motor, and a week later the "new" blower motor is not working AT ALL. Called them today to get someone to come out and make this right, and they scheduled me for EIGHT DAYS FROM NOW. I have three kids (2 of which are babies) and this is just completely unacceptable! They have horrendous cu