ICE Heating & Cooling

They came out just for a maintenance check and found a part (capacitor) that needed replacing. They quoted me a price that seemed quite high, as they part is only $20. Then, they went on about install costs and etc. I called another company, who does second opinions for free, and their install cost/part was over 50% less. I asked Fast Response if they'd match the price, and they said no because I called around to get a second opinion on the install. I guess I'm just supposed to trust them. It was all very cordial and they did as thorough job with the diagnostics, but they got very snippy when I questioned their prices. I think they were unprofessional in that aspect. Also, they're were some grumblings about how my system was only adequate and slightly old (2008), which I knew wasn't true as it looks brand new, is a solid unit and runs like a top. Had I not called about a maintenance check (as recommended by my nagging smart thermostat), I'd never have even noticed the capacitor

Always great service! Zach makes sure everything is running properly and explains the process with ease and provides helpful information. Highly recommend this company and technician Service: HVAC duct & vent cleaning

I just wanted to put in writing how much your "fast response" and the professional attitudes of each technician were appreciated through the replacement of both of the church's AC units. Of course, each unit failed during 2 of the hottest weeks of the summer! One unit on July 22 - 23 and the second unit on 8/31. Ivan was courteous and patient and professional each time he came out identifying the issues and recommending both temporary and more permanent solutions. He also worked to resolve a situation that was unexpected. Morris and Jesse performed the replacement of the first unit and handled issues appropriately and ensured the building would cool adequately. I was impressed by Morris' patience and determination despite the adverse condition he had to handle. Jesus and Mark performed the replacement of the second unit about a month later. Again they were professional and courteous and fast! Everyone was also punctual and worked around the church's schedule although it put them worki