Jolly Rooter

Our hot water heater went out in Reno. I contacted Rich and he responded to my request for a new hot water heater very quickly. We agreed on a time for the repairs to be completed. They were on time and completed the job at a fair and reasonable price. I would highly recommend Jolly Rooter in the future - 100%. Service: Water heater repair

After trying 3 other plumbing companies without success (one had no idea what they were talking about, one couldn't schedule for several weeks, and one was a no-show), we found Jolly Rooter. What a stroke of luck that was for us! Rich responded to our request right away, and completed two jobs (replacing the pressure-reducing valve and water heater) within days. He and his co-worker were professional, courteous, and--most importantly--extremely knowledgeable. When they ran into our house-specific obstacles (because let's fact it, every place is different), they kept us informed and provided different avenues for us to choose from. We loved that communication and we continue to love the result of Jolly Rooter's work. Do NOT hesitate to call this awesome company. Service: Water heater installation

I had some weird stuff happening with my kitchen faucet that I couldn't figure out on my own. I called Jolly Rooter to see what they could do. They scheduled me a couple days out, then called me a few hours later to say they'd had an opening and could come out that day if I was available. They came out, told me what was wrong (I needed a new faucet) and said they'd come out when originally scheduled to install a new faucet if I went out and chose one. Owner Rich Jolly and his apprentice Adam arrived early to do the job. They were friendly and professional and went way beyond the call of duty to make sure the equipment was installed the right way. My kitchen counter had an extra hole that they offered to install a soap dispenser into for free. It didn't end up working out due to a structural issue under the sink, but I really appreciated the attention to detail and their commitment to doing the job correctly and completely. They plugged the hole to make it look as good as possible. A gr