Mr. Rooter Plumbing of Reno / Sparks

I am currently in the middle of house repairs due to water damage from our water heater but so far we are beyond satisfied with Chad, He is the Field Manager of Mr. Rooter and he has been professional and proficient explaining in detail our issues/damages going out of his way to ensure everything is dealt with correctly and timely. Even as to return after 9pm to continue his work and to return mid day another time just to check a slight leak making sure there's no more damage being done while we wait for our restoration team to attend to all of our water damage.

I had an emergency break in a hose bib line that flooded my whole basement. Eric came out to my home to fix the broken pipe the same day I called him. He waited for me until I got off of work. It was late in the evening and he diagnosed where the break was immediately. He was very professional and tidy. He cleaned everything up after the fix perfectly. He was very empathetic with my whole emergency situation. I definitely would use them again! Service: Plumbing leak detection

Chad came out twice for a drain issue in a shower. He was on time, very professional, very friendly, resolved the issues and discussed prevention to avoid future issues, and did so within our budget. We highly recommend Mr Rooter and would use their services again. Service: Drain cleaning