Cesar's Heating & Cooling

I use Ceasar for all my PTAC units. Its a family owned business and i like that I get him on the phone or get a call back within an hour.

Promised units would be repaired in 5 days, waited for 3 weeks. For one of the units they repaired something that didn’t fix the issue yet I still had to pay while they are fixing the compressor, which is the actual broken part. Doesn’t return calls, hangs up, promises to show up and doesn’t or does completely unannounced and DOES NOT HONOR WARRANTY. I did not have proof the units were fixed 3 years earlier (prior owner had the work done), and they pretended it wasn’t them, even though my handyman confirmed. I used them because they were recommended by my building’s super and I know they have done work in our building (a 30+ story condominium). I am appalled my building continues to use them. I will be writing to the board to make sure he never again gets work here. Plus - got the warranty from previous owner, let’s see if he returns the $500 paid for a compressor. Stay tuned. Services: HVAC system maintenance, Install AC

Installed a brand new compressor last year from this company. This year the air conditioner has not worked . Called numerous times and spoke with the owner but still waiting for someone to fix the ac . Calls are ignored and there is no intent to fix this ac by this company. I shall be seeking legal assistance against this company. DO NOT use this company. Absolute ripoff and would not honor warranty issues . Horrible company to work with for Ac repair and installation