Sanitary Plumbing & Heating Corp.

I had a problem with the valve on my toilet. They came and fixed it. Eight months later the valve broke again. They came back and fixed it again, but charged me full price. I objected since I believe plumbers usually give a one year warranty. They offered me 20% off. If you use this company, make sure you nail down the warranty period. Service: Toilet repair

Short version: Sanitary Plumbing got a simple job done but significantly overbilled and breached my trust. Long version: My one-hole kitchen faucet was due for a change. I engaged Sanitary Plumbing, who came recommended by the handymen in my building. Before the plumbers arrived, I made all the necessary preparations: buying the replacement faucet, clearing out the space near the sink, and notifying my building's handymen in advance to shut off the water. On the day of service, two plumbers arrived promptly at the agreed-upon time. Good first impression and gained a bit of my trust. So, I welcomed them and got back to work (from home). Unbeknownst to me, they idled for over an hour for the water to drain (and I know draining can take a few minutes, but something was clearly amiss if it didn't do so for over an hour). The plumbers didn't contact the handymen in my building or give me a nudge. Over an hour later, I noticed no real plumbing work had been done and finally got our handymen

A simple job to replace a bathroom shower/tub button that regulates water flow was done in less than 1 hour. The result was water leaking into the downstairs apartment and they had to come back while still in the building to fix their mistake....and charged additional work time. After speaking to Evan (Service Mgr), he insisted that that additional time was charged to the building....instead of owning up to their mistake and as outlined in their services, they seemed only be interested in charging customers. This job that should have been $180+tax was charged out for over $400....done in Brooklyn....I will not use them again and would not recommend them. I understand supply & demand and high prices but only accept them for a job well done but not like this Service: Shower repair