North Pole Cooling Corporation

This installation was done at the last minute before work day ended in my building. I was not sure it could be done so quickly and well. The guys were in the neighbourhood. Jose did a terrific job and was quick and Vladimir gave me some guidance on installing new cable box. I am so happy with job. The unit is so quiet that I do not know that is running.

Beginning with the reviews and ending with actually having air-conditioning, the service was superb. Talking with Suzie, the office manager began what I imagined would be clear-sailing, and it was. One hiccup- Jason thought the Friedrich would be the best units, ordered them, but upon installation, they did not fit. We had a dilemma, because our bldg. handyman already removed our “through the wall units”, and we could not wait, beyond the date of installation, for a correct size unit. Jason made this happen. The units were installed later that afternoon. We needed the sleeves replaced, unexpectedly, and that was done. It is not inexpensive, but better than Stanley Ruth, and the service was remarkedly excellent AND attentive. If you need a/c, don’t look any further-schedule your appt.

We hired this company to fix our AC that was leaking. After evaluating it for 10 minutes they said a tube was clogged and it would be $225. They went to get a part from their truck, then told my husband he should just take the part and do it himself. He said for $225 I prefer the professional do it. They did and left shortly after. Fast forward two weeks and the unit is leaking again. I called them back and they told me it wasnt their fault as it wasnt leaking when they left. I told them it was $225 and they didn’t fix the problem if it’s still broken and the entire experience was unacceptable. They hung up on me. Service: A/C system maintenance