Petri Plumbing, Heating, Cooling & Drain Cleaning

Never showed up, never called! *** UPDATE *** I am updating my rating from 1 star to 4 based on subsequent contact with Petri. It is now pretty clear to me that my bad experience was an honest mistake, a one off. I base this on the reaction of Petri's to my complaint and to my low rating. I received a number of emails from the company, including from the owner, explaining the mistake and apologizing profusely. Many of you might think, "Of course they are apologizing, they want to get a higher rating from you." Common sense, but in my experience, not common practice. Many, if not most, of the plumbers I have dealt with do not seem to care, or are not set up to respond to complaints by their customers in a meaningful way. There are plenty of other customers for them not to worry about the occasional complaint. I think that when a company who reacts towards me as Petri has, it shows that their reputation is a priority for them. Although I did not get to hire them for this particular job,

Will and Jean came on time, communicated clearly and identified the problem with the leak coming from the toilet. The valve was replaced with no issues. I've used Petri Plumbing before and will do so if I need to in the future. Services: Toilet repair, Plumbing leak repair

Very professional and efficient. Everything was explained in understandable language. They were punctual and ensured to keep me informed on their time of arrival. In addition, the introduction of the worker by text and email before he arrived was awesome. I knew exactly who was coming to the service. The work was done to perfection and there was no surprise in the end of the pricing Service: Ductless heating & A/C services