Switch and Fix Emergency Plumbing, Heating and Boiler Repair

The business relationship started off well. I had a gas leak. This company offered a great price. They did a great job in getting this done. Than things turned bad. I was advised by Brian of switch n fix to change two stoves for a tenant from gas to electric. Which I did but I noticed that they left the gas pipe sticking out of the wall and floor. He told me that he would removed those pipes and return the keys. That has been over 2 months ago and the gas pipes are still in the wall and he still has my keys. He has not answered my phone calls to his mobile number or my text messages. In addition, HPD stated that I cannot change a tenants stove from gas to electric because this will raise their electric bill. They don't have to pay for gas because it is covered by the landlord whom I represent. Since this was Brian's idea I decided to reach switch n fix one last time by dialing their main line. Guess who answered? Brian. He gave me some excuse as to why he didn't return my

I had a pipe that needed to be replaced. Brian came quickly and addressed the situation. I would definitely use Switch & Fix again. Service: Heating system repair

I reached out to Switch and Fix to have a garbage disposal installed and a reverse osmosis water filter installed. Communicating with Jasmine who *seems* to do admin but really just answers the phone and Brian the technician has been extremely difficult to put it nicely. Jasmine who was admittedly new to the job seemed to have zero knowledge of plumbing, installation, pricing so she would transfer me to Brian who has been inconsistently responsive. Trying to get a proper estimate so I know how much products and services costs was like pulling teeth. I'd have to call and text multiple times a day to even get a response and it would take weeks to get any iota of information. They did get around to installing the garbage disposal which was fine, but ultimately ghosted me on the water filter. They run their business as if they don't want to make money, so why should I have to bend over backwards to give them my business. It makes no sense. Service: Garbage disposal installation