Horbett Heating & Cooling

On Friday we lost power at 8am until 4pm. National Grid restored our power but our furnace didn’t turn on. We called Ken right away and though he couldn’t come out due to the blizzard and safety concerns, he spoke with my husband on the phone talking him through troubleshooting. It took some time, things weren’t lookin good for us. Ken never gave up and called us first thing this morning and tried again, and got us up and running!!! We can’t say enough about his performance and kindness helping us even when he wasn’t able to physically get here!! We highly recommend Ken and his company as we have been long standing customers for 29 years now! Service: Heating system maintenance

We’ve been a customer of Horbett Heating & Cooling for many years, and have always been pleased with their service. We recently needed to replace our gas furnace and gas hot water tank. Mr. Horbett was very knowledgeable and helped us to explore our various options. Horbett Heating's quote was fair and reasonable. We chose a new Rheem furnace and A/C. Also, we decided to get a Rinnai tankless water heater. The installers were courteous, worked diligently, and were respectful of our home. We are extremely pleased with the finished job, and HIGHLY recommend Horbett Heating & Cooling! Services: Heating system installation, Install thermostat, Install AC, Heating system maintenance, Thermostat installation

My tenant installed furnace a month ago but not working properly now. I called them, Rose assured me that she will investigate the more information and will let me know. I am waiting for her call to resolve the issue. I am giving the 5 stars now. If I don't hear from them, I may give negative feedback as to their response. I hope they will get back to me soon. Rose sounded to me on the phone as professional. Let's hope for the best. Service: Installation