Penfield Plumbing & Heating

We had an issue with our sump pump and called Penfield Plumbing the first thing Monday morning. A service technician, Jesse Linenbroker was at our house by 10:00 AM and promptly dealt with the problem. He also quickly agreed to look at and remedy a downspout issue that was dumping water along the foundation. He was courteous, very competent and clearly customer oriented. We have relied on Penfield Plumbing Plumbing for many years and recommend them highly.

Excellent service. I called and they came right out the next day. Arron was great in explaining the options and did the recommended repair immediately. If you have a problem, I highly recommend using Penfield Plumbing because they treat the customer well and do the service right. Service: Plumbing leak repair

Referred by Crossfield Heating and Cooling, I scheduled someone from your team to give me an estimate on a water heater replacement last Monday, June 13th at my condo in Brighton. Setting up the appointment was super easy, the operator I spoke to (I think her name is Monica) was very friendly, and helpful. When the technician showed up, he was friendly at first but then he came off as annoyed after seeing the location of the water heater. On his way out the door after giving me the estimate, he told me how he was not a fan of condos, which made me feel pretty awkward. I interpreted his words, and body language as in Penfield Plumbing & Heating was not a fan of earning my business. Therefore, I decided to give the project to a different company.