Syracuse Energy Systems, Inc.

Tom Jean runs his company with integrity, and it shows in his team. Sue, in the office, is always so kind on the phone. And Pete just came to service my AC system and was friendly, polite, and professional. And when he was leaving, he knocked on the door and showed me that one of my front steps was loose, then offered to nail it down for me, because he didn't want anyone to trip! Exceptional customer service all the way around. Highly recommend. Service: A/C system maintenance

They replaced our furnace and added an AC unit… They were great to work with.. honest, quick, clean, friendly. Explained everything very thorough, good price. Explained rebate information. 100% recommend!!!! Also Sue the receptionist is an angel!!!! Services: Heating system installation, Install AC

Very pleased with Syracuse Energy Systems. We are returning customers, and we use them exclusively for furnace repairs and service. The technician just left for a routine furnace cleaning; he took the time to go over what he was doing and explained everything that will need doing in the future. It has been my experience that other operations are less inclined to do this kind of thing. Everyone just wants to get in and get out. This meant a lot to me because it is the first major snowfall of the year, and as we were the last service call of the night, I'm sure he wanted to get home. Great technician and a great local company. UPDATE, 8/3/23: Still a five-star outfit (really deserving of a 6th)! Don Shaver came out to the house late last evening in a thunderstorm to diagnose our condenser problem. Figured out what was wrong very quickly and offered a lot of great advice with our new thermostat. He really went way above and beyond. Probably the best customer service experience we