Fred Smith Plumbing & Heating

**UPDATE ** This entire response from Fred Smith is a lie. They are lying. I have phone records and emails to prove that they never showed up. They didn't "come toward the end of the window" and didn't have access... They NEVER came. They never called to even GIVE me a window the first day. I called THEM to find out the window, and both days, they never showed. I called them both days after the window closed to tell them I had to leave for work. Then, after 2 no shows Monday and Tuesday, they emailed to say the job wasn't worth their time. Exact words "all our gas guys are busy taken on larger gas jobs and right now we don’t have the man power to correct your issues"... Even AFTER that email, informing we they were "passing" on the job, somebody called me on Wednesday saying he was in the area. Obviously, that was never scheduled since they already passed on taking the job. They are completely incompetent and unable to handle the rigors of city work. Do not use. Unreliable, not timely

I used Fred Smith Plumbing and Heating at the recommendation of the super of my building and I'm so glad I did. They removed an old bathroom vanity and installed a new one (and new fixtures). The job went faster than estimated and they did a top notch job. They even tighten a loose shower handle and kitchen faucet while they were there. Did I mention they did all of this during July 4th week?! I would definitely recommend them to anyone looking for excellent plumbers in NYC.

Crooks. They told my super that the flood in the apartment below me was because I needed my flange replaced. I called other (honest) plumbers and my insurer and they said my flange only needed to be replaced in my apartment if there was visible flooding in my apartment and a stench. There was neither. Because they said I needed the flange replaced I had to get it done. They spent hours in my bathroom sitting on the flood doing nothing (I was getting billed hourly) and then went to charge me $855. And of course there is still flooding in the apartment below mine. Service: Plumbing leak detection