Arista Air Conditioning

My Organization has an annual contract with Arista and I must say how delighted I am with their service team. When service is needed, I always request Dominick I. He is very professional and takes pride in his work. His work never has to be questioned. Adding, he is personable and always have a smile. Overall he's just a great technician. I value him and hope Arista sees how valuable he is to their company. Best

Overall it was a disappointing experience. Charging service call by hour is one of kind, and I’m not sure what kind of transportation would cost almost $200 to travel from LIC to midtown Manhattan. The technician came up with a detailed diagnosis with pictures but I’m not sure whether that justifies a cost of couple hundred bucks. I didn’t move forward with them.

We got these guys in as they were the building HVAC company. They came and said they didn't have filters needed. So they rebooked a new time. They have now not shown up twice for appointments. I have rung them 7 times in 3 days. Sent emails. I even sent one to the VP of operations. No response. Terrible terrible terrible. Choose another service provider just not this one! Services: HVAC system maintenance, A/C system maintenance