L Richards Plumbing & Heating, Inc.

Ok so I thought we would have a good experience since my mother used them, but of coarse it was a nightmare. We did an initial walk through, I needed a kitchen sink installed, 4 expansion tanks and a hot water heater. Also new shower handles. The quote was for $2900, I said ok and a few days later sent a $1500 deposit. When they came to do the job, they brought the smallest orange expansion tanks I’ve ever seen and installed them without shut off valves, should have been 30 psi tanks. The price all of a sudden went up about $400 because I was only quoted for labor of the expansion tanks and not the tanks themselves. They admitted it was their mistake and didn’t charge me. The kitchen sink was replaced but only trickles water. The previous sink had pressure and worked fine but was just old. We were told the sink we bought is defective (it was brand new from Home Depot) The price for the bathroom work all of a sudden doubled since the shower body would need to be changed even though the

L Richards helped me install a countertop dishwasher directly to my existing plumbing which already had a washer hooked up. Couldn't have asked for a better plumber. He's extremely knowledgeable, professional, and a nice guy. Made quick work of a difficult job.

One of their plumbers entered my home and assessed the nature of the problem. The plumber informed me that he was going to show his boss the pictures taken of the situation and get back to me... Yeeeaah...no. it's been weeks and they still haven't contacted me. At least tell me if they couldn't do the job out of courtesy NEVER AGAIN!