Mr. Rooter Plumbing of Rochester

Everything went smoothly from the moment I made the call to the completion of service. Kevin G showed up on time, took care of my issue, taught me a few things about my plumbing system and showed me exactly what he did. Meanwhile, Mr. Rooter's customer support remained pleasant and informative. Email updates were sent with every step, and I even received a call informing me of a possible delay, even though there wasn't one. With 24/7 availability, great prices and service that trumps everywhere else I've tried, Mr. Rooter Plumbing my new go-to. Service: Faucet repair

Second time having Trevor out to work on a clog, and he continues to not disappoint. He's friendly, funny, and very informative. He went above and beyond to give us all of our options and whenever we have any more issues and need a plumber, we will definitely be calling Mr. Rooter again in the future. Thank you for always being there!

We had a backed up drain needing urgent attention. Steve from Mr. Rooter arrived within 2 hours, assessed the job, explained the issue and the fix along with contingencies, and proceeded with snaking the pipes to clear the blockage. Super friendly, very neat and respectful of our property - he made a messy job neat and tidy. I had a $ amount in my head for the cost and the estimate was right in line with that when I got the quote - very reasonable price for what we needed. Overall it was a very positive experience. Thank you! Service: Drain cleaning