Staten Island Plumbing Heating & Air Conditioning

I had the same negative experience as the previous reviewer. They have a sign that says call for a free estimate. I had a simple shower knob problem and when he showed up, he strong-armed me by saying it's $125 just for showing up. If he does ANY work (even 10 mins) then it's $225 minimum. They say they need to come for an estimate. When they come, they say it's already $125 for showing up. Then they say that's "included" in the $225 minimum work. In the end I was forced to pay $225 for 10 mins of work. I know others don't charge for free estimates and will be going elsewhere in the future.

Requested plumbing service - I will say the timelines was prompt. However, the gentleman came to my home - looked at my toilet for less than a minute before telling me I needed the valve replaced. He then told me that the valve that needed replacement was 185. I expressed that is a lot of money for one part - I could purchase a brand new toilet for that price. He then told me that there was an 80 dollar service fee. I inquired when I originally called if the company charged a service fee and I was told no. I was advised someone will come out free of charge and provide me with an estimate. He then said he wouldn’t charge me the 80 dollar fee but i had to pay the 185 for the part and to make a decision now or he wouldn’t come back. I told him to have a nice day. Turns out - the valve was fine it just needed to be screwed and it was actually the flap that needed replacement. The valve itself is a 10 dollar part and the flap was 5 dollars. I would never recommend this company to anyone

I had moved into an older apartment, which tragically had hardware that likely dated back to before I was even born. Luckily, it was easy and painless to schedule an appointment with Staten Island Plumbing Heating & Air Conditioning (wow that was a mouthful). Robert arrived on time in a bright and cheery mood first thing in the morning. He had explained that with older faucets like mine, you had to be very careful or the whole building could lose water. Well, good thing Robert is a professional. He even went out of his way to pick up extra parts at the hardware store. Within 30 minutes, he had installed two faucets, one in the bathroom and one in the kitchen. LOOK HOW SHINY THEY ARE! I am beyond pleased with the quick and efficient service. Highly recommend for your next faucet installation! Service: Faucet installation