Billharz Plumbing Inc

Noticed that my water heater was leaking and causing flooding. Managed to get a response from Billharz, despite it being the weekend, with advice on how to manage the immediate situation (shutdown and draining the system). Henri came round to inspect on Sunday and by Monday afternoon Billharz had installed a new water heater, which I'm very happy with. Good to have Billharz on hand for those emergencies that all too often happen on weekends. Service: Heating equipment repair & installation

The owner showed up for the estimate, said will send estimate nothing as of today despite calls/emails... Completely ignore, Bad bad customer service... Get somebody else...

I can't believe this place has anything but a bad review. Had a great experience with the plumber - he was friendly and very knowledgeable. I was told there would be a follow-up via email - never heard back. Called four times for a response over the course of two weeks and all I get is that someone will get back to me. No one can help me provide an answer on next steps or how to get in touch with someone to make an appointment. I had provided all my information and it's frustrating to be left hanging and now have to start the process of looking for someone again. Would not recommend engaging due to the poor customer service.