David Frey Plumbing LLC

I have been using David Frey for many years. I have had exceptional experiences with him and his staff! He delivers everything he says he is going to do in a timely manner and his quality of work is second to none. I will continue using him for every plumbing situation that I have!

We scheduled this company to come out and start-up our sprinkler system and do the backflow test. I mistakenly also scheduled a different company to come out a couple of weeks before our appointment with David Frey and admittedly forgot about this appointment completely. Instead of calling to confirm they sent someone out to our house and just went ahead and did the backflow test without notifying us or calling ahead. We came home and had an invoice in our mailbox so I contacted the company to discuss this. I spoke with Lindsey who needs a lesson or two in how to speak properly and respectfully to customers (see other reviews as well). I explained to her my mistake and did admit that I forgot to cancel, eventually I did agree to pay their invoice but only after being literally yelled at by Lindsey for over five minutes. She is impossible to talk to and has no business whatsoever dealing in anything related to customer service. Considering this was our mistake, I take full respon

We have always been not only satisfied but impressed at the quality of work and the integrity of all the staff. David Frey updated all our toilets three years ago. I recently contacted them about one of them running. After a quick stop in, they said "this one is on the house." This particular toilet can have a faulty part they explained. They installed so they replaced it at no cost. Unheard of in any industry! Very timely, reasonable and of the highest integrity!