Nelson Comfort

Excellent service from start to finish. The staff is prompt, courteous, and professional. Tyler, a very kind man, is a great ambassador for Nelson Comfort. He clearly explains any repairs needed. He is efficient and professional. 5 stars! Services: HVAC system maintenance, Repair HVAC

Had Nelson come out twice for two different heating issues. First time, they were unable to do anything and I paid the service fee. It happens, all good. Second time, I noticed our furnace was intermittently short cycling and wanted to get it checked out before extreme weather hit later in the week. They came out Monday and said everything looked fine and I paid to service the unit. By Friday, the outside temp drops to negative digits and we were sitting in our 50 degree house with space heaters and a no heat. I call them up but never got through to anyone after multiple tries. Never again. Service: Repair HVAC

Today Nelson Comfort installed a replacement four-inch Aprilaire Media passive air filter to replace the 20-year old electronic air cleaner. They also installed an "I-Wave" ionizer internally to the airducts at the furnace, which cleans the air and kills pathogens. So the house should have cleaner air and also provide a measure of safety even against the COVID virus, which apparently the I-Wave will kill on contact. The technician Tyler was right on time at 8:00am and finished his work ahead of schedule. He showed me the installation and his work and is very professional. I would recommend the company and their services. their technicians are always polite and respectful of the house and wear booties and masks as well. Today is another day, 3.17.22. Matt came out and arrived at 7:50am, right on time. I am remodeling the lower level family room, which on the last remodel did not include supply ductwork for heating and cooling. Matt installed two supply ducts and one return duct, and clo