About
Nelson Comfort, based in Cincinnati, Ohio, is an experienced heating contractor and air conditioning contractor. They specialize in providing quality air conditioning repair services, ensuring that clients' homes remain comfortable all year round.
Ratings for Nelson Comfort
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Reviews for Nelson Comfort
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Had Nelson come out twice for two different heating issues. First time, they were unable to do anything and I paid the service fee. It happens, all good. Second time, I noticed our furnace was intermittently short cycling and wanted to get it checked out before extreme weather hit later in the week. They came out Monday and said everything looked fine and I paid to service the unit. By Friday, the outside temp drops to negative digits and we were sitting in our 50 degree house with space heaters and a no heat. I call them up but never got through to anyone after multiple tries. Never again. Service: Repair HVAC
Okay company. Friendly technician. However they charge a trip fee every time they come out. If it was a one and done trip fee it wouldn’t be a big deal, but they came out and didn’t have the part to fix it and would have to go to the warehouse to get it so I would be charged another 128 dollars to go get the part which is not cool. Any service done on the same day should only be one trip fee in my opinion. Service: Heating system maintenance
Let me start off by saying the Nelson Comfort / National Heating and Air Conditioning Co. Technicians were very friendly. After 1 year of living with the system they suggested & installed and the 7 follow up visits to correct installation issues, I wouldn't recommend their service. As I can only compare my new system to my old system, my new system is more energy efficient, but its outdoor component is louder and can be heard when inside. I now also have areas inside which have hot or stale air, which was not an issue with my previous system. I experienced questionable tactics, which includes the installation of a differing component (thermostat) then my accepted quote, which is a lower quality/price point, without any notification or adjustment. As multiple Nelson Comfort / National Heating and Air Conditioning Co. Technicians visiting my residence multiple times corrected one issue after another, I researched the system they suggested and installed. It appears in my situation th
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Business Hours
| Sunday: | Open 24 Hours |
| Monday: | Open 24 Hours |
| Tuesday: | Open 24 Hours |
| Wednesday: | Open 24 Hours |
| Thursday: | Open 24 Hours |
| Friday: | Open 24 Hours |
| Saturday: | Open 24 Hours |