Roto-Rooter Plumbing & Water Cleanup

First Visit: Recently, I enlisted Roto-Rooter's services to clear clogged pipes in my kitchen and laundry room, but the outcome was unsatisfactory. Adding to my disappointment, the plumber initially claimed they couldn't access the roof to clear the four pipes, despite another company doing so successfully six years ago. He even said that would have been faster and had a better result. However, the plumber later contradicted himself, mentioning they could access the roof with a harness, but a shortage within their company prevented its use. This raised concerns about safety protocols and organizational efficiency. I reached out to the manager, who confirmed their plumbers weren't permitted on roofs but admitted they could access commercial roofs. The next day after water started seeping through the floor after running the dishwasher. I called our appliance repair man and he showed us the water was not coming from the dishwasher or from under the sink. The dishwasher wasn't the cause, a

Darren was very helpful and fixed the problem in a timely manner. The price was a little more than I wanted to spend but it was done quick with great customer service. I had to have a valve replaced because it was old and rusted and he fixed it. Service: Plumbing pipe repair

Darren was super professional, friendly and punctual. He was able to quickly diagnose our problem, give us an estimate, and replace our sump pump, all within a few hours. I would highly recommend Roto-Rooter, and will be using them for future plumbing needs. Service: Sump pump installation