McPhillips, Plumbing, Heating, and Air Conditioning

Last Monday (1/11/2021), Ernie came to fix my furnace. He was able to clearly explain to me the reason my furnace wasn’t working. Step by step, he identified that the issue was my draft inducer motor fan .That same day, he was able to get the replacement parts. Then clean the dusty parts inside and performed leak test. I was glad that it was done in just a short time. I would definitely recommend him for his professionalism. Surely, I would prefer and refer this company if I would have other issue like my air conditioning and others. Service: Heating system repair

Booked on ServiceLive and Tony changed a Delta valve to a Moen. Only took an hour

One of there plumbers told us we needed a hot water heater. While he was there he said we should replace our toilets because we can save money on water (they have the four gallon tanks), so we picked one up at the same time we got the hot water tank. He told us how much it would cost and noted what we would need, and we told him we would be getting in touch soon. My husband called and confirmed the charges with the receptionist prior to scheduling. We called and were told someone will be out between 8 and 10. At 9 my husband calls and was told someone will be out in 15. He calls again at 9:30 and was told he'd be there in 20. My husband had to cancel because he couldn't rely on him being there by 10. It was scheduled for the same time the next day, he shows at 9:45. It takes forever to drain the heater. He doesn't have a shut off valve (which was noted by original plumber). What kind of plumber doesn't have a shut off valve. We asked if he needed a permit, and he said no (which is a li