McPhillips, Plumbing, Heating, and Air Conditioning

Contractor came out seemed to be professional and thorough. However gave me the invoice for quote and when I looked at the invoice it was completely blank..Contractor gave me verbal quote, but when I called company back next day to get the quote and correct invoice, Somehow they could nor find the Contractor or the quote, nor could they identify who came out ...SHADY

We have been customers of McPhillips over the years; got a furnace, they replaced a couple of plumbing components and they replaced the pipe from the street to our house-they were always responsive and as reasonable as a plumber could be. We always sang their praises whenever anyone needed a plumber. But, yesterday our hot water tank died on us and I called McPhillips-she said there was no record of us and explained how busy they are but they could have someone come out today btwn 11-2, I got a price from her and said okay. At 1:30 today I called to make sure we were still on the schedule and she told me that they were out on an emergency call, and you know, emergencies are emergencies-yes, I know, we were having our own emergency. She said that she could get us an appointment first thing tomorrow morning. After no call letting us know what was going on, we had no faith and called another company and they were out within an hour and are finishing up now. Not sure if there has bee

Booked on ServiceLive and Tony changed a Delta valve to a Moen. Only took an hour