Reader Roofing Heating and Cooling

I was so blessed to deal with this company when my father needed a roof on his house. They came out immediately for an estimate. Chris was prompt and courteous and explained everything. He was always available if I had questions. They came to do the work exactly when he said. The crew was courteous and did an amazing job. They cleaned up completely lately. Chris came and inspected their work. I really couldn’t be more happy with this company. They were a true blessing.

They came out to fix our AC. Determined immediately that it was a problem with our electrical breaker and said we needed an electrician. Never opened or looked at the compressor - this cost us $89. Electrician came, checked breakers and all things electrical and found nothing. He did, however, open the AC unit and did some testing. Turns out the issue was not electrical but with the capacitor. This unnecessary electrician visit cost us $199, and we still do not have the ac fixed. After all this, we thought it best to call another HVAC repair company to do the fix. No more Reader for us.

Made an appointment 3 weeks in advance only did part of the job because had another appointment. I miss there call returned call in 4 minutes and Keith went on to the next job. I took off work for this and lm a return customer. So unprofessional and poor customer service