Dor-Mar Columbus Heating And Air

I hired this company last year to fix my air conditioning on a weekend which they said they fixed the issue. After that I also scheduled maintenance and checkups. This year I go to turn on my air conditioner on again and it isn’t working with the same issue as last year. I called to schedule someone to come out saying same problem and I would not only have to pay a service charge fee, but also what they would need to fix it. Going with another company

During the diagnostic and HVAC/AC repair service, all 3 techs were extremely knowledgeable, prompt, communicative, friendly and very professional. I was also sent reminders to help me identify what times I had to be available and I was able to balance working from home with each service visit. They’re awesome and the cost matches quality of service. Very happy. Services: Ductless heating & A/C services, HVAC duct & vent cleaning

My AC unit had a small leak in its refrigerant line, so I called Dor-Mar to come take a look at it. Dor-Mar diagnosed the issue and attempted a fix, re-brazing where the copper refrigerant line attaches to the elbow on the AC unit. The unit worked for a few months, and was then switched off for the winter. During the most recent wave of warm weather, I flipped the unit back on to find that it seems to have lost all of its refrigerant again, due to the refrigerant line freezing after the unit ran for a few hours. I contacted Dor-Mar to ask about this and see if they could take a look at it, and they responded to me saying that this is no longer covered under warranty since it "ran all summer without issues". So between the the initial service call with Dor-Mar and the "fix" that I paid for, I am out $571.59 and back to where I started in July of last year. I would not recommend doing business with this company.