Heartland Heating & Air

Had issues with my pool heater. Couldn't get anyone to look at it until Mike from Heartland helped out. The heater was very old and ended up needing a new one. Mike installed the new heater and helped out a needed. He is very professional and punctual. I was able to reach out directly to Mike with any questions and concerns I had after each appointment. I will definitely use heartland for any future needs and will recommend heartland to friends.

I would highly recommend this company to anyone needing air conditioning services. My ac quit working one evening last week. The following morning I met Jim at the Heartland offices on Huntley Road. He showed me some parts on an ac unit in the back of the shop and told me that without seeing my unit what the most likely parts were that could be causing the problem with my ac. He told me that with the part number he could possibly get a replacement part the same day. I could not identify any of the potential parts or problems he told me to look for and let him know it later that morning on the phone. He told me he was installing a furnace and ac unit that day but would stop by my house later that day. Although he put in a full days work he still showed up at my house a little before 8 pm that evening just as he said he would. He tested numerous parts on my ac unit and reached the conclusion that there was nothing wrong with my ac unit itself, but it was not getting the required 220

I would give them a 10 star plus plus rating. I had 2 heat pumps that failed (unbelievably) within a few days of each other. I called two other companies and after the inspection, each assured me both had to be replaced - big buck$. Lucky me, I lost their contact information. Then I ran into Jimmie at my friends house. He came over, checked out both units and assured me a minor repair was needed for one unit but the other was fried. He completed the needed repair and then installed the new unit in the time he told me the job would be done and at the cost quoted. As consumers, we can only hope we find someone who is honest. Well, look no further - call Jimmie Hacker, Heartland Heating & Cooling. The ONLY HVAC company I will ever call again.