JFK Heating & Cooling, llc

EDIT to review last year. New heat pump and air handler unit was installed in July 2021. I am having issues with it freezing up and the fan not working on the outdoor unit now so I call a company out to diagnose and find out my warranty for 10 years covering parts was never registered so now I only have the 5 year warranty. So I call JFK and ask to speak to Jason Kirby the owner and Ember the receptionist proceeds to ask me what this is concerning so I proceed to tell her what happens and she immediately tells me they are not responsible for registering the equipment. In the middle of our conversation a man starts telling me they are not responsible for registering my equipment as he starts getting louder and louder and becoming more argumentative. I ask the man his name and he says Jason the owner. Jason continues getting louder and louder telling me it is not their responsibility to register the warranty nor tell me that I should register it to receive my 10 year warranty instead

If you need work done on your AC, furnace, etc, CALL THESE GUYS!!! They saved our bacon for the summer. Our AC decided to die on us and we found out our furnace was also on it's last leg. Luckily, the weather cooperated since we had to go without AC for a week or so with scheduling and getting all the parts needed for a whole new heating/cooling system. They offer flexible payment options on their site, which is great if you're like us and weren't planning on any large project purchases. The technicians were super nice, answered all our questions, cleaned up, and were great with my large dogs needing breaks, (the area were they were working is right by our back door & I kept them in another part of the house so they weren't underfoot). And again, thank you, thank you, thank you!!

Very prompt and curtoeus service. JFK always takes the time to answer my questions (I always have a bunch!). Excellent price and their work comes with a great warranty that covers labor too. Very happy with our new Bryant furnace. Hope the new air conditioner works just as well next summer. This business clearly values their customers. I have two friends who also had complete systems insted by JFK. One in 2018 and the other a few years ago. Both have nothing but good things to say about JFK and both of them are not easily pleased like myself.