Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter did a water mitigation for my basement when the water heater leaked. The remediation was fine, overall, and done quickly. The agreement I was given after the fact had clearly not been signed by me, the signature did not match mine and the initials were not how I enter them. The really poor part was the water heater replacement quote. I was out of town and my wife was given attitude when she requested a written estimate. We then were given a hand written estimate of $6000 for a 50 gallon unit. The tank was estimated at $3900 and labor at $2100. The tank was a standard Home Depot unit available for $1300. When we refused the work my wife was given more attitude for “wasting his time. Service: Sewer repair

My main line was clogged and I called Roto again. Chaney was my tech. He was friendly, efficient and very thorough. I would request him specifically if I need to call Roto again! Service: Drain cleaning

Tim was/is very professional, knowledgeable and provided great customer service. Fixed our issue and also gave some valuable information afterwards. We appreciate the business and service the provided. Take Care. Service: Plumbing leak detection