Mazza's Heating & Cooling, Ltd.

Our office is 100x more comfortable now that we have new furnaces. We finally took our space heaters back home. What a difference! Thank you!

I was asked by a family I've known for years if I knew anything about air conditioning. I told him I wasn't an expert at ac units but owning my own company, and being a master electrician of 32 years I told him I could take a look at it. I didn't know mazza heating and cooling had been there already. When I arrived at their residence they told me that the tech that came out told them the system was very old and needed replaced and billed them $300 and left. I did some quick checks and found nothing more than them disconnect breaker located at the unit outside was bad (no voltage threw breaker) and proceeded to do a temporary bypass as it was very old ( federal Pacific). The unit instantly came on and been working fine since and they are going to replace everything before winter but what really bothers me is a company that brags to be professional and honest would take advantage of an elderly woman that knows nothing about these things and their technician obviously didn't check for som

Technician didn't listen to what I said problem was, made no suggestions, just said 'so you want me to just do a service call?' I said I guess so and he didn't say one word the rest of the time. Like he was angry he was there. After I paid him I asked if I had to pay extra for him to tell me what he found. He said 'I didn't find anything'. Told him to give me my receipt and get the #$%^ out. Obviously doesn't understand he's in the 'service' industry. Edit: Company contacted me and made this right. I appreciate the quick response and changed my rating accordingly. Service: Heating system maintenance