Weatherking Heating And Air Conditioning

We couldn’t be more pleased with Weatherking. Furnace died Fri night. I called Saturday morning, and within 45 mins they had someone out to take a look. On Monday they installed a new furnace for us. We have used them for annual maintenance for many years and they were always honest and great to work with, but with the temperatures plummeting and everyone home working remotely, we especially appreciated their quick response time this time! Service: Heating system installation

So I called in wanting to get a bit of information on a replacement system, and honestly the person was just rude. I understand everyone has there moments, but to hang up on someone in the middle of them speaking is incredibly unprofessional. If you are going to use this company, be weary of the customer service, it seems like this has been an issue for this company more than once.

In 2018 I bought a Furnace from WeatherKing for a rental until. When I called this week to get it serviced the person I spoke with seemed irritated I even called and then lied saying there was no warranty on parts bc I bought furnace in 2015 (I didn’t even on the property in 2015) I was able to find my paperwork that showed it was purchased in 2018 but could not get a callback from WeatherKing. I tried multiple times. Thankfully I found a more reputable vendor to service the furnace (though I won’t get parts warranty from Weather King) today from the other vendor I learned they way oversold me on size of furnace for size of that unit— which is not good for the life of furnace for many reasons and will cost me more in long run. Add that to many reasons not to use Weather King!!! Service: Heating system installation