Sears Heating and Air Conditioning

I am pleased with my new shower that was installed!! They were in and out in 3 days. I liked that they left my bathroom clean and better with the improvement. The job was done well. I would have given a 5 star but there is always room for improvement and communication before the job was to be done was poor.

Took forever just to get started (3 months), once started there was nothing but lies coming from general manager. Had me choose an “upgrade” for countertops just to tell me he didn’t. Contractors were “ok”- good work but also took forever to finish (going on 2 months still not completely done). Always smelled like alcohol and cigarettes

Worst service I ever experienced. The manager worst manager ever he never called me for noting like he didnt care plus his workers are the same. In August 2. 2018 sales person came to my home to To give me an estimate for 14 windows. I liked his prize $9500. I said ok let's do it. August Another guy comes to my home to do Some final measurement before they build them. The sales person promise me 6 weather beater max n when the measurement guy was n my home I ask him how many weather beater max I have he said only 2. Call the manager n he said ok he will do the other 4 weather beater max for free. But he didnt he even took my bathroom window off from being shadow proof plus my total came out to $12.500. The we said ok am just ready for my window. The windows should be done with then 2 weeks. 3 weeks past in I call no one answer the phone voice mail is full. Contact the sales person n he said he will call n see was going on. Anyways from August 2 all the way to December 12