Assurance Cooling & Heating

I was very satisfied with the service I received from the guys at assurance heating & cooling we absolutely are so thrilled to finally have a new furnace, heat pump & ac unit. Paul was very upfront & fair with us. I am very happy we decided to call them it never hurts to get just one more estimate & these guys are the best Services: Heating system installation, Install AC

Sorry but this company is not a top quality furnace repair. The service person did no t know why I had no heat in my house . After taking apart the furnace and leaving parts on the floor he left when he could not fix it.. I called a trusted name and he was in and out in 1.30hrs with a diagnoses and RIGHT parts. I would NOT trust this company because these kids that are hired are not knowledgeable and learning on the job with a cell phone . Was a very bad experience for me when weather was cold. Service: HVAC system repair

The installers that showed up at the house to install our central air conditioner were very polite and seemed professional. That is the only reason for the two star rating instead of one star. Paul, the person who quoted the job, was very un-organized. He forgot things that I had told him both verbally through several phone calls and through text messages. He also did not want to give us a written quote before the job start. As a result, the install crew did not have some of the parts or the information they needed to do the job. The first thing I asked the install crew to do before any work was to be done was evaluate the job and put in writing what the job would cost. This is when they found the issues. They also said that the parts they were missing would cost extra of course. So after they made some calls we had to wait for Paul to come out to the job to evaluate. After his lengthy evaluation and trying to figure out what to do with the thermostat, he wrote a price (nothin