AC Service Plus

We were lucky to find AC Service Plus when we had HVAC problems in a house we’d moved into less than one year ago. At the time we had a home warranty (which was useless) but the one positive is that they sent this company to check our unit. Although the warranty didn’t pay, we love the people who came to diagnose and repair our unit. After a second part failure they repaired that and we made the appointment to get a brand new system. Carl was so professional each time he diagnosed our needs. There were 3 crews involved in putting our new system in on a Saturday! We’re so glad to have found this company. Services: A/C system maintenance, A/C system repair, Repair HVAC, Install AC

Update on 7 Aug. Today the front office informed me that they were instructed to not provide me the report, or invoice for the service made to my private property that I own free and clear. Their reasoning was that I “wrote a bad review and was being hostile.” I have not even got a receipt for the deductible I paid them for a warranty service call. Clearly in the pocket of the warranty company. They sent a tech that admitted to being unqualified to service my unit. He spent most of the appointment on the phone with his supervisor for guidance. Initially mis-diagnosed my unit as low on coolant. Once he tried to charge it, he immediately realized that it was not but likely a restriction in the coolant line or coil. Unable to do more he informed me that a senior tech would have to come out because something was definitely not right. However, he did warn that the warranty would not cover a partial coil failure. (Not sure how a partial blockage is any less failed than a full blockage).

Did not choose this company. Filed a claim with my home warranty because my ac wasn’t working. Took them 4 days to come out only to tell my home warranty company that the reason that my ac wasn’t working properly is because it needed to be cleaned which they claimed that they would do for $1100!!! I called Air Comfort Solutions with the intention of paying only $95 to have my ac cleaned since of course my home warranty said that they do not cover cleanings because that it maintenance. Air comfort solutions came out and showed me that my unit was actually pretty clean however my ac had a crack, was leaking refrigerant, was freezing over hence why my ac was not working. They actually showed me what was wrong and I was shocked! This company is a scam and very unprofessional. I requested a copy of the report from the inspection to which of course I never received. This company is very untrustworthy. And then to get a response from the owner that they never serviced my house. Unfortunately