Roto-Rooter

We had a major drain line backup in our home. Called Roto Rooter and they were very professional and had Josiah P come out and fix our problem the same day. We have found our forever plumbing company. Thank you so much to Josiah P and Roto Rooter for helping our family. ????????

When my sewer clogged up last week, I sat it out overnight to call the plumber when they opened first thing in the morning. Turns out they no longer do sewer work, but graciously said "if it were me, I'd call Roto-Rooter first". What great advice!! They came out within the hour - amazing! Technicians Josiah and Bobby were professional, friendly, helpful, efficient and answered my many, many questions patiently. I've been a home owner for 40 years and had no idea there was such a thing as SAME DAY service. Extraordinary!! They even texted me the technician's photo ahead of time, which I found both unique and comforting. The last time my line had blocked up, the plumber I had used for 15 years made me wait over a week before they came out, and then it took them only 15 minutes to fix it. I am switching to Roto-Rooter, and I have already bragged about them to my friends. Thanks Roto-Rooter

Roto Rooter was able to send out a technician to my home the day I called to address two issues. The technician that was sent out was super respectful and took the time to explain the issues to me. After leaving, I was still experiencing problems with one of the issues I called about, and also had a small water line that was broke in the process. It was a simple mistake and nobody’s fault, and I ended up getting in touch with the service manager, Dave. He took the time to listen to the issues I was still having, and after sending in a couple of receipts for parts of my sink that I replaced, he issued a full refund for the service. It was very refreshing being able to work with a company that was not only timely and respectful, but also cares for their customers. Would definitely recommend!