NW Sundance Services

If there was the option for zero stars I’d give them triple zero. I’ve tried using them three times through my home warranty. This company is one huge scam. Their technician came out, took some photos, left. Then the office says they can only schedule me one month out. No matter how much I pleaded with them that we have a serious water damage to a brand new floor, caused by a leaking water heater, plus no hot water, we have 4 small children all under age 5 who cannot take baths in over a week, Dishwasher unable to be used (for a 6 person household yes it’s a necessity), cannot operate washing machine properly, they would not budge. To top it off, they had the nerve to “politely” let me know that there was 962 dollar out of pocket cost to bring the connection to the water heater up to code during replacement, PLUS 75 dollar booking deposit if I choose to schedule the appointment for a month out! Previously they also came out to check a leaking pipe, again too photos and left. Then deci

Javier and Hans came out and totally ripped and stripped the old system out and away and put in new complete system in less than a day. 5 stars !!!!!! GREAT JOB !!!!!! You deserve a raise. Services: HVAC system repair, HVAC system maintenance, A/C system maintenance, Heating system repair, A/C system repair, HVAC duct & vent repair, Heating system installation, HVAC duct & vent installation, Repair HVAC, Install AC, Heating system maintenance

Eric Pagatti replaced our water heater and brought it up to code with zero issues. He was honest about all expenses, labor, and materials and conducted a Picture Perfect installation that works. Very personable and polite, and has the exact attitude that every contractor should have.