James Heating & Air Conditioning

I had an issue with our furnace this week. I contacted James Heating & Air Conditioning early in the morning. They said a technician would be out the same day. Tech was onsite by 12:15 pm. I even received a text and phone call advising of his arrival. He we efficient in his work and was able to identify the issue being a defective igniter, replace the defective igniter and get the furnace back up and running in less than 1 hour. His name was Santiago, and he did such a great job that I would be remiss not to share this experience with others. I had a horrible experience with PriorityOne, and working with James Heating & AC was a night-and-day experience in comparison. I will use these guys for any needs I have with my furnace or AC. Services: Heating system repair, Repair HVAC

I'm displeased with this company. I bought a mini split from them only 2 years ago to the day may 12th 2021. It seems like the system is now failing. I had a technician out today. I'm floored. The hourly service rate is 145 dollars. That's quite outrageous, in my opinion. The technician was very kind and courteous. He DIDN'T fix our problem though and stated, "I don't know how long it will take to get the part or how long it will take to fix it." I spent 145 dollars for the technician to maybe diagnose the issue and leave. Then, I received a quote for an additional 435.00 with no guarantee that the diagnosed issue was correct because, as stated by the tech, he wasn't honestly sure. My quote reported an error code of U0, but the daikin mini split threw an F3 code. I'm frustrated, to say the least.. and honestly, I'm not too sure what to do here. Almost a 4000.00 dollar mini split completely broken down 2 years to the day what an absolute waste. Follow up: called and left a message a

Called James Heating and even though they (and other HVAC companies I called) were extremely busy they got a tech (Trevor) out within a few hours. Service was just excellent, Trevor was professional and knowledgeable, I will be calling them for more service soon. Highly recommend! Services: HVAC system repair, A/C system repair, Thermostat repair