The Heat Pump Store

I really want to commend The Heat Pump Store and Debra for incredible customer service and professionalism today. She was fantastic at resolving the issue we have at one of the apartments we manage. Debra also brought in Jamie on the service team to explain some technical elements to me. This approach helped me feel at ease and confident to communicate the situation to our tenants as well as the apartment owner. I have had great experiences with THPS over the years at various properties and consider your team the best in the business. Just when I think you cannot get any better, you do! Services: HVAC system maintenance, Heating system installation, Heating system repair, Repair HVAC, A/C system repair, Installation, Install AC, A/C services, Ductless heating & A/C services, Heating system maintenance, Heating equipment repair & installation, A/C system maintenance, Cleaning, HVAC system repair

I can’t say enough good things about The Heat Pump Store. Rhonda was very knowledgeable and got us a fantastic unit. Christian took his time figuring out the best place to install the unit and listened wonderfully to our needs. Ken figured out how to make the electrical work and looked great. Everyone was such a pleasure to work with and I will definitely be recommending them to everyone who can use them! Thank you again to making this process great. Service: Ductless heating & A/C services

We needed to make some changes in our home. Our upstairs has two aging, under-performing gas furnaces that cover nine rooms and a long hall with vaulted ceilings (About 2600 sq ft.). We needed a better heating solution as well as FINALLY adding air conditioning to our upstairs living area. We got several bids on differing solutions, all of which suggested a $25K to $30K expenditure. We then contacted Todd Hutchens at The Heat Pump Store. Todd arrived and did a thorough assessment of our requirements and offered a solution that we had not considered. We didn't know about ductless heating and cooling, but Todd explained how it all works, answered all of our endless questions, made a recommendation, and offered us a very reasonable cost. We decided that we liked what he had to say and bought a Panasonic 36K BTU multi-unit outdoor compressor with a 24K BTU indoor wall unit and a 15K BTU wall unit for the master bedroom. Installation was on time and finished excellently. So far, our new sys