The Heat Pump Store

We hired the Heat Pump Store to install a four zone ductless heat pump system to replace our gas furnace. I got four bids and they were by far the most knowledgeable about the equipment, took the most time to understand our home and what we needed, were super friendly and easy to work with, and had the lowest cost. They explored different options with us to cost things out and were never pushy or salesy. Working with them was great throughout the process and they did an excellent installation job. All the work is neat and tidy and the heat pump is now operating well and keeping our house toasty warm this winter. Special shout-out to our project manager, Tim, who was a pleasure to work with and super responsive. Thanks, guys!

Rhonda at The Heat Pump store guided us through installing a mini-split in our SE Portland home. The unit functions well (although we've only experienced the heating side so far). It's quiet, reliable, and effective. Rhonda is knowledgeable, friendly, and responsive. Recommend. Services: Heating system installation, A/C services

We needed to make some changes in our home. Our upstairs has two aging, under-performing gas furnaces that cover nine rooms and a long hall with vaulted ceilings (About 2600 sq ft.). We needed a better heating solution as well as FINALLY adding air conditioning to our upstairs living area. We got several bids on differing solutions, all of which suggested a $25K to $30K expenditure. We then contacted Todd Hutchens at The Heat Pump Store. Todd arrived and did a thorough assessment of our requirements and offered a solution that we had not considered. We didn't know about ductless heating and cooling, but Todd explained how it all works, answered all of our endless questions, made a recommendation, and offered us a very reasonable cost. We decided that we liked what he had to say and bought a Panasonic 36K BTU multi-unit outdoor compressor with a 24K BTU indoor wall unit and a 15K BTU wall unit for the master bedroom. Installation was on time and finished excellently. So far, our new sys