Fred J. Moyer Plumbing Inc.

Requested a quote. Had to pay $55 for said quote. That was on January 17, 2019. I had a permit pulled. They had questions for the inspector. They made one call to him. I made three calls to him AND conversed via email multiple times. I did all the work to get the plumbers questions answered. When they thought they were going to have to open a wall to check/repair plumbing there, they threw out an "I don't want the job" verbal quote of $7,000.00 to $8,000.00! No breakdown of expenses...just the numbers! Then, when informed they did NOT need to open any walls, I STILL didn't receive a "valid" quote for which I paid! Well, that was until I requested a refund and said I would contact the Better Business Bureau. Then I was given a quote of $3,727.00! That was April 18, 2019...3 full months after I paid for the quote! By that time, I had hired another plumber, who did all work and passed inspection for $1,695.00!! They refused to refund the $55 I paid for the non-existent quote! Sadly, I wa

Not recommended. Last May had a leak under my toilet. They fixed it but then the flapper started leaking (which was never a problem). Then came out and charged me for a new flapper. Toilet still ran occasionally (couple of times a day) but got continuously worse. Now runs about once an hour. Called today but was asked multiple times why I didn't call in May. It wasn't bad in May but has gotten worse over time. And I wouldn't be calling now if they fixed it right the first and then second time. Finally I just told her I'd rather pay someone else to fix it rather than deal with her attitude and poor service. Expensive, not competent and definitely not customer oriented.

Responsive call back and flexible scheduling. We will see on fairness of quote. Rooting for the family-owned business.