Fritch Inc

It's like dealing with a "Mama / Pap" store. After several phone calls and some complaints to get a service man to replace a simple blower motor took 1-1/2 weeks to accomplish! Initially, just to get a service man to check out the AC problem was a chore. Finally, getting only a 1/2 hour notice he showed up! After that it took another week until he finally returned to replace the blower motor (a one hour job). No follow-up call inbetween from Frisch giving an update on the status and cause of delay! It's the typical behavior of a company doing well and having little competition letting customers suffer and unhappy. (This was not my first bad experience with Fritch, but definitely my last). Very disappointed with Fritch's performance and will be looking for other HVAC sources in the future.

The technician that serviced my gas heater was very knowledgeable and answered all my questions. I'm glad i found Fritch. If you're reading the reviews to see who you should go with for your air conditioning or heating needs then call, Fritch.

Fritch damaged the cad cell on my perfectly working burner during a routine cleaning. Recognizing their error, they came out and provided a temporary fix at no cost until the temporary fix failed again. They now want 1500 dollars to fix what they damaged. I spoke to the business to try to negotiate a fair price on the replacement part and was willing to pay 100 percent of the labor but they would not hear of it. I mean they recognized they damaged the part which is why the temp fix was at no charge but you would think they’d be willing to not mark up the replacement part they damaged. Guess not.