Smucker & Sons Inc. Exterior Improvements

From a new storm door installation by Manny who expertly added additional material to make sure everything fit perfectly to Ed who noticed a crack in a new window frame and rather than try to hide it, made sure I knew and a new frame was ordered with a priority order. All of the Smucker people I've dealt with have been great! Would not hesitate to use them again. Services: General window replacement, Storm door installation & replacement

Engaged Smuckers to replace & cap windows & install siding last year. Excellent service, materials, craftsmanship, cleanup, communication. THEN.... Had them back this year for roofing, soffit & spouting work. Gave them the down money in July. Was told people would be calling me. I had to call in late September to find out if/when anyone was gonna show up. Got a 2 day notice before 1st crews arrival in October. -Roofing crew rearranged my porch furniture for their breaks, left cigarette butts on my wooden porch and all around my property, did an extremely poor job of clean up. My son got a roofing nail in his car tire leaving him stuck on way to college. Found many other nails around property. Job took several days and they left equipment on my property over a weekend without asking what would be my preference of where it could be stored so it was out of my way. -Soffit crew also poor job of cleanup. Found multiple nails, sharp wire objects around property after they left. -Spouting cre

Quoted and hired to put back on 5 pieces of siding, replace rotten window sill and replace roof on a small over hang. They were scheduling a couple of months out which was fine. About four months went by no call to schedule the work even though paying a deposit. Called and my small job was than scheduled for the following week. When they replaced the window sill the storm window broke. No big deal it happens the crew said they called the office and informed them and they would be back but wasn't sure when. No response for months so call the office and talk with Paul he was suppose to call me back the following week after speaking with the glass shop. No follow up phone call. So let it go a week or two call back and left a voice again for Paul no response. Finally on MY third time he informed that the glass shop was finally done with the glass. This was at least two months after the work was done. The crew came out and installed the storm window and left. I later noticed the