Frew Plumbing Heating & AC

This was my second time using Frew and they did not disappoint! My call was answered immediately and Adam arrived the next time. He explained what was causing my water issue and immediately installed a fix. Prices were competitive. Very professional. Highly recommend! Service: Water heater repair

I used Frew for a couple of jobs at my new house and was not impressed. They first came out to look at a leak in my kitchen ceiling and a dysfunctional toilet. They did a decent job though I thought the bill was perhaps a little steep. Then I wanted them to install a garbage disposal and look at an issue with our gas lines. They agreed and gave me a quote. Then when I asked for a breakdown of costs between the two jobs they wouldn't give it. Their communication all around was terrible -- they were attempting to reach me at the wrong email address (with a misspelling) for weeks even after I went over it repeatedly with them to check. They didn't think to maybe suggest trying another email address when I had called multiple times after not getting their emails? Not the most brilliant problem-solving. And then finally they said inexplicably they were no longer interested in the work because a handyman put in our garbage disposal in the meantime, even though they never indicated that it wa

Used these folks for the first time several weeks ago to repair my hot water heater. They were able to do the repair the day after I called them. Eric was a great technician who explained everything to me and attempted to do the repair in a way that saved me money. After the first experience I decided to use Frew for all my HVAC/plumbing needs and signed an annual service agreement for heating and a/c. They just completed the fall service to the furnace and gave me the same level of service they did with my hot water heater repair. Good to know I have someone I can trust going forward! Services: Heating system maintenance, Water heater repair