Simpson Electric Company

Simpson Electric did the wiring for my new home, I reached out to them on one occasion to have an outlet looked at and didn't get a response until I went through our building foreman. The second time I reached out was to inquire about a whole house surge protector, that was three days ago and still no response.

Great company with knowledgeable and well experienced staffing. I had Simpson Electric complete all the new wiring in my home after it caught fire from a lightning storm. Very pleased with the punctuality and workmanship. To date i have had no issues and would recommend them anytime.

I called Simpson Electric on Friday, spoke to Roland! explained what I needed and was told $125.00 was the base rate for a visit and that the work I wanted would probably be another $95.00. I agreed and was pleasantly surprised to be told that he had 9:00 available on the following Monday. I called Monday at 9:10 to make sure I was still on the appointment schedule, knowing that traffic can be difficult and arrival can be delayed. I wasn't concerned, just wanted to make sure I was on the schedule. No one answered the phone so I left a message. At 10:15, Roland called and said he had been called to an emergency but could be at my house in another 30 minutes...an hour and 45 minutes after our agreed time! I understand emergencies happen and I am open to reschedule if need be, but waiting an hour and 15 minutes to tell me he'd be delayed tells me he, and Simpson Electric, don't respect their customers. Happily there are other good electrical companies in the Charlotte area...but Si