Romanoff Heating & Cooling

We had a problem with our heat in our new build and the tech, Chris, came out within a few hours. He was extremely pleasant, knowledgeable and thorough, making sure the problem was fixed correctly.

Thank you so much for your responsiveness and professionalism. We have a new home and it turns out the AC wasn't connected properly. It was hot here and I have young children. They came out and found the problem and fixed it in a timely manner. Service: Repair HVAC

I really loved that yesterday, after just two years since they installed a faulty HVAC system in my new home, they informed me they would no longer be working on it to call someone else that they were booked. I asked for a recommendation to fix it which they would not give. The unit had a severe issue when they installed it but they came out and it took them , and Lennox engineers days to fix it and get it running correctly. They said they spent more time and money correcting the issue than replacing it because they wanted to know what happened. They assured me that over the first 5 years they would monitor it and and make sure it operates properly because of the manufacturing parts warranty. I would only be responsible for labor after 2 years and that they guaranteed the unit was going to hold up. When I called yesterday I was simply told they would not be doing the work since the service warranty expired and I needed to call someone else. This was the first time I’ve called them abo