Rescue Heating & Cooling, LLC

We were referred to this company by our realtor to perform an inspection on our property before purchase. They went over the system very thoroughly and gave us a reasonable estimate of work that needed to be done. Fast forward to the work day, after disassembling the original unit (which was installed improperly and was over 20 years old), they came to the conclusion that it would be in our better interest in the long run to replace the unit as a whole and quoted us another reasonable price. We decided to move forward with the replacement and felt so comfortable with the company and its workers that we left a key for them to come and go as they pleased since we do not live nearby. (They even went back after they had worked all day and finished our job to lock a door that had accidentally been left unlocked.) Bobby called us every step of the way and explained what was happening. Angelica has been a godsend in getting information back and forth between us and the guys and has made

Updated July 2022: Our Trane A/C unit stopped working last night and I texted Rescue Heating & Cooling this morning. Angie responded in less than 5 minutes to say Bobby could be at my home in about an hour. Bobby was here earlier than anticipated and immediately diagnosed the problem and had the unit repaired in less than 30 minutes. We decided to sign up for their maintenance program so we can stay on top of any small issues that may arise now that the unit is a few years old. I am 100% satisfied with this company and their staff. They set the bar HIGH for any other business that I have to deal with. The staff is responsive, knowledgeable, professional and courteous, and the product (Trane) is top of the line. I highly recommend Rescue H & C. Updated April 2019: We did call Rescue when we were ready to have our ancient unit replaced and were completely satisfied with the quotes Rescue provided, the installation process, and the extra work Brent did for us (adding a vent/replacing a fa

Rescue came on Monday after I reported A/C was out on Sunday, they installed new unit Wednesday. They were prompt, did a great job and didn’t leave until they were sure everything was working properly. I recommend them to anyone who needs a heat and air company for their needs. Diane Brown Service: Heating system installation