CSS Roofing

Excellent service, Great People, HIGHLY RECOMMENDED

The short of it is that I have been trying to get a leak in my roof patched for six months now and nothing has been done. Initially promising experience then no communication at an almost intentional level. The long of it is that I called about a leak in my attic May 2018, and they came out to look at the house and couldn't go on the roof because of the rain. From shingle damage on the overhang, they suggested I call insurance and have the whole roof replaced. They would be there for the inspector so he wouldn't walk all over me. They would come and get on the roof and see for themselves in the interim, which they did. Radio silence for 2 months because CSS took my insurance info, I thought they were coordinating with insurance. I finally called and asked what was going on, and it turns out CSS had the incorrect contact info for me, and I needed to get in touch with the insurance company. The insurance guy came, but the CSS rep couldn't make it, but asked me to call and tell me what th

Lied to from the very beginning. "We will start when we get your first insurance check." Approximately three weeks later, still no contact and when contact was made, was informed they needed more money and refused to schedule. It had been discussed that after the insurance check, the rest would be a cash payout for the remainder. Was told there was no paperwork with that agreement. I told them I had no paperwork stating they wanted more money. Now there is a lien against them. The owner made an agreement with me to return some of the money if I cancelled the lien. Found out what needed to be done, informed him via email, called several times. Refuse to respond. He told me, "I know what kind of man I am." Guess what? So do I and now others do to